Terms and conditions
READ THIS BEFORE PURCHASING ANY DESIGN
LAST UPDATED 11/1/23
Terms & Conditions Acceptance
You (the client), agree that you have read, agreed, and fully comprehend the material presented to you. You also agree that you AGREE to all terms and conditions once you check out, which gives consent that you have read, agreed, and full comprehend this information.
Payment and Charges
You (the client) understand that in order for I (the designer) should start any service, that you must pay in full the costs of any service that will be provided. No deposits are accepted under any circumstances. The only time deposits are prohibited is when you pay for services over $300, and there will be options to pay half, and then full. You also understand that once the money is received the start of the project will began and that refunds will not be issued under any circumstances.
Ninisketches does not provide refunds. If a buyer is unsatisfied with our services, we are more than happy to accommodate them by making revisions or providing a credit towards future services. Credits are NOT guaranteed.
We do NOT provide refunds for buyers remorse. Refunds are only processed if we decide to provide them.
The client agrees that they will give full details/ description to the designer. If information is not sent, please refer to Ghosting Clause for additional information. Client also understand that what is submitted onto the design form will be used for the design.
3 Draft Revision
The designer will require a 3 Draft revision for the client. Once the client has reviewed the design, the client has 3 opportunities, with no charge, to give full descriptions of changes needed done. Once the client has fulfilled the 3 drafts, they understand there will be an additional $20 fee added for each additional change. Please understand that theses 3 revisions mean that they are only 3 CHANGES. For example, if I were to make you a flyer and send you the first draft, the following is not considered:
"Can you change, the title, make the font bigger, make the background black, switch the words around, and change the picture"
This would be considered 5 revisions. Which means, you'll have to pay $10 for the extra revisions. Below is an example of what's considered:
"Can you change the title font, change my picture and make the background back"
This would be considered 3 revisions. Once you checkout and sign our contract, you agree to these terms.
The client also understands that once he/she has received their final copies for their design, that they can NOT ask for any additional changes. If they do so, you will be charged for the price of a new design.
The client understands that they will receive their design in 5-14 days for A La Carte Services, 28-31 business days/4 weeks for design packages and websites. (WEEKENDS NOT INCLUDED). Custom packages can take up to 2 months to complete depending on package size.
We work diligently to deliver services promptly. However, turnaround times could be extended due to unforeseen circumstances, including but not limited to high order volume, personal emergencies, health problems and more.
Revisions take 1-3 business days to complete but can take up to 5 depending on work load!
Please also understand communication is key. Once you send information for any work, that's when we're able to being working. Delayed responses for design work, can effect design turnaround.
The turnaround time for all Graphic Design Services, begins when FULL ADVANCE PAYMENT has been made, design form is completed and all content (i.e., images, pictures, bio, information, links, etc.) for the design project has been supplied by the CLIENT.
Upon completion of the project, the designer will deliver only one design in the format of jpg or png. If changes are needed, you are allowed to make 3 revisions free of charge. Once those 3 are fulfilled and there are additional revisions needed, an added fee of $20 will be provided.
To be eligible for a full refund the client must request a cancellation of their order within 24 hours after purchasing.
Ninisketches LLC is NOT responsible if the client decides not to read our terms & conditions. DESIGNER has all rights to cancel an open project due to no response after drafts are sent after a 72 hour grace period.
CLIENT COMMUNICATION/GHOSTING CLAUSE
We appreciate our clients to be very attentive during the design process. Please understand that after your receive your designs, or after you place your order you need to respond/or send your information in a timely manner. No longer than a week. If you take more than 7 days to respond to emails, you will placed at the end our list and your revisions/final copies will be sent once we get to you.
If you do not respond or send information within 10 days, you will be charge a $40 restart fee.
If you do not respond or send information in over 15 days, your order WILL be cancelled and you will not be granted a refund under ANY circumstances.
All final copies will be sent via Google File Drive. You will have your own folder with each design you have purchased. We send designs in PDF, PNG, and JPG format. PSD/AI can be provided upon request. We do not send files/copies in any other way.
If you, the client, for some reason decide that you want to dispute our order without communicating with us first to fix the problem, you WILL BE BANNED from our site and will not be able to book again! Please communicate with us first because we want to make sure all of our clients are satisfied!
Once you purchase any design. You agree to ALL TERMS!
In the event that any copyrighted work(s) are created as a result of the Services provided by the Designer in accordance with this Agreement, the Designer owns all copyrights in any and all work(s) it creates or produces pursuant to federal copyright law (Title 17, Chapter 2, Section 201-02 of the United States Code), whether registered or unregistered. Any and all products, whether tangible or intangible, produced or created in connection with, or in the process of fulfilling this Agreement, are expressly and solely owned by the Designer and may be used in the reasonable course of the Designer's business.
PERMITTED USES OF PRODUCTS
The Designer grants the Client a non-exclusive license of the product(s) produced with and for the Client for personal use only so long as the Client provides the Designer with attribution each time the Client uses the Designer's property. Personal use includes, but is not limited to, use within the following contexts:
The client may not copy, duplicate, distribute, republish, or incorporate the Deliverables or allow others to copy, duplicate, distribute, republish or incorporate or use the Project.
The client may not crop, distort, manipulate, reconfigure, mimin, animate, create derivative works or extract portions or in any other manner, alter the Final Art. All copyright, trademarks, design rights and other intellectual property (registered and unregistered) shall remain vested in the Designer. The Client agrees that such proprietary material is solely for Client's own personal use.
Any disclosure to a third party, copying or republishing any portion of the Deliverable or its contents is strictly prohibited and constitutes infringement.
GRANT OF RIGHTS
The Designer has agreed to the perpetual license of the right to display and transmit work to the Client and reserves the right to any and all proofs or drafts shared with the Client during the initial stages of the design process, including design styles, patterns, placements, graphics/edited photos used to complete the draft for revision. These initial designs are for viewing purposes only and should not be shared, used, modified, or resold in any way by the Client or any unauthorized personnel.
The Client continues to own any and all proprietary information provided in the information collection form, including intellectual property and related material shared during the design process, during the term of this Contract for the purposes of the contract. The Designer has no rights to this proprietary information and may not use it except to complete the services originally booked/purchased. Upon completion of the contract, the Client will own the final Graphic Design Deliverables.