What are your business hours?
I work Monday-Friday, 11am-7pm. Closed weekends I do not work holidays, special occasions, my birthday and etc. If I shall close other days it will be posted via social media. You aren't GUARANTEED a response or design out of my hours.
How can I get in contact with you?
The BEST and most effiencent way to reach me is via email. I will try to get to you within 24-48 hours so please be patient and understanding.
What files are included?
You will receive a PNG transparent file of your logo(s) and JPEGs of each.
What if im not satisfied or want changes made to my design?
I offer a three draft policy which means you get 3 FREE revisions for each new change. Any extra change will result in a $10 fee for EACH CHANGE. There will be no refunds once a design has been started.
Whats your turnaround?
Turnaround times is typically always 5-14 business days for A la carte and 20-31 for design packages.
Can I see my design BEFORE purchasing?
I can not start a project until paid in full, so unfortunately no. If you'd like to get a clearer vision of similar projects or how my work is done, you can always check my social medias for my work.
Can I get my design ASAP?
Sure! Email me and we can negotiate an additional fee that will be added to your service to get it quicker.
I liked my design a couple days/weeks/months ago, but now I want it changed made can I?
After 72 hours I will not make any changes on a design that was final. You can always purchase another design if you want a new look.